Town or Country
What types of property do you clear?

We do flats, bungalows, houses, stately homes, palace clearances
- any property the owners or their agents ask us to clear.   We also
are proven commercial property clearance specialists - shops,
warehouses, factories etc.
How do you clear and leave a property?

We clear everything as agreed with the client. We protect carpets
and decor and clean up after ourselves. Should an accident occur our
insurers will reimburse.
How do we pay?

Payment on completion by cash, cheque or bankers draft, Bacs
transfer or Paypal.
What do you charge?

It depends on the circumstances. A ground floor flat with loads in it will
be more than one half empty. Both might be less than a fourth floor flat.
A small palace cheaper than a big one. You no doubt see the logic.
This is why we are keen to assess the job before quoting.
The quantity of items we are prepared to buy will also be a factor. It may
even be greater than you thought. Our assessors have years of practical
experience, and rest assured, we want to be fair and reasonable. Unless
you request added elements our free quotation will be final - nothing
hidden or added.
Why not use a skip?

Average 3 bed house = at least 2 x 12 cu skips @ £180- £200 each
plus vat plus landfill tax plus council licence fee.

Imagine a three piece suite in a skip and how much room it takes.
You have to decide which size  - 2, 4, 6, 8, 10, 12 cubic yards. Guess
wrong and you will need another expensive skip.
You need a permit from local council which costs. Must position it
properly. Must light it at night. Other people will fill it with their junk.
It is illegal to overload it. If you do overload it the driver will refuse
to take it. It is illegal to let rubbish from it escape - even if its not
your rubbish.

You must provide the skip hire company with a written description of
the waste in the skip.  Little or non of the items will be recycled.
You also have a legal duty to ensure the UK skip hire company you
choose is registered with their waste disposal authority and that the
firm disposes of the waste legally.

OH Yes - and YOU have to load it.
Are you licensed and insured to do this work?

Yes, we are fully licensed with the Environmental agency. Our insurance
includes cover to a client's property when removing from the premises.
Where do the items go?

Items with a value are placed where they maximise income for you.
Clothing goes to charity. Bedding goes to animal shelters.
Unsaleable but useable furniture is donated to a community store.
Working electricals  are donated to a community store.

Recyclable items go to local recycling depot. The rest, unfortunately,
goes into landfill.

Our target is the recycling of 80% of everything we process, a goal
we have achieved in recent years.

What if we want a quote without the initial assessment?

You are asking for something that is effectively meaningless.
We will have to do what most of our competitors do as standard.
That is, not give a written quote that is set and unchangeable. We will
not be able to make any allowance for items of value. We will attempt,
from what you tell us, to guesstimate the length of time the job will take
and will quote an hourly rate BUT at invoicing the cost will be the time
actually taken multiplied by the hourly rate plus the tipping fees and all
environmental charges we have to pay.                 
But we still don't charge VAT.
How do we arrange for a clearance?

You contact us by telephone or email. We visit the property at a time
convenient to you or your agent -  (or see box below).

A FREE assessment of what you’d like done is made - usually taking
twenty to thirty minutes. An all inclusive and set, no hidden extras quote
is then given in writing. If all is agreeable a second appointment is then
made for when you’d like the work to be done - this could even be the
next day, or at a later more convenient date.

At the appointed time and place our staff arrive promptly to carry out the
work in one continuous shift.

Yes, if we deem them to have a value and they form part of a
clearance. Be aware that modern items have low or no second hand
values. People can buy new relatively cheaply.
How about probate valuation and house clearance?

It is our policy that a partner has total involvement with all aspects of a
deceased estate clearance.

He will advise and assist you with all types of probate matters, and it is
much the same as a normal property clearance but there are usually
some legal procedures to follow such as Written Probate Valuation.
If you instruct us to clear your property, we will provide a written
probate valuation of the contents and chattels,
without charge.
How do you deal with confidential documents and
items of a personal nature?

These items are always handled with the utmost discretion. If required,
we destroy them by shredding and provide a written confirmation of
this action. If during a clearance we  find items such as photographs or
documents of importance, these will be retained for your perusal and
authorisation before disposal.
There is a vehicle included in the estate. Can you deal
with this as well?

Yes. When conducting a house clearance on behalf of executors, we
can arrange for the purchase of all types of vehicles, irrespective of
condition, or organise their disposal, as required.
I am not in the area. Can you help?

Many house and commercial clearances are conducted on behalf of
clients we have never met. We attend the property with your agent,
assess the job, send a written quote (often by email), and when the
task is completed provide photographs of the cleared property and
receive payment.    See our testimonials for examples.
I'm not in the UK at the moment. Can you help?

Yes, we are always pleased to assist with international enquiries
and have all the necessary facilities available for individuals and
companies requiring our services while abroad.
What additional services do you offer ?

If requested, we can drain central heating and water tanks to prevent
pipe bursts, or de-comission water services entirely. We can isolate all
electrical systems and change the locks thereby securing the premises.
All important to protect a property likely to be empty for a while. To
achieve this we offer the services of a plumber, electrician, CORGI gas
engineer, and locksmith.
What standard of service can I expect from Town Or Country
House and Property Clearance.

We guarantee that we will be courteous and discreet, will give
a free written binding quote so you know the total extent of
any fee and we will always clear your property completely and
leave it clean and tidy ready for sale or transfer, with the
minimum of fuss and within the time stated.
The property to be cleared has become dirty, neglected
and insanitary. Can you deal with these problems?

Certainly. This is not an unusual circumstance especially where the
former occupants had a long period of illness or infirmity. The
property clearance happens as normal and a specialist team deep
cleans Kitchens, Bathrooms and other areas as required.

We can arrange garden clearance and generally tidy up the whole
property, leaving it ready for immediate sale or transfer. These
services will be quoted for separately.
Do we have to be there during the property clearance?

No, we are quite happy to obtain the keys from a neighbour, from a
designated agent or other agreed method. We will return the keys
in the same way.
Many of our customers have just left us to do the job while they sort
out other matters, especially where deceased estates are
concerned. Sometimes people can become quite emotional seeing
the belongings of a loved one being taken away from the property
and find the whole experience distressing.
Legal Requirement on Property Owner

The reason that the information below is mentioned is that most
private individuals do not realise they have a duty of care to ensure
that the waste from the property is handled by a registered carrier
and is handled properly.

The Waste (Household Waste) Duty of Care (England & Wales)
Regulations 2005 introduced a duty on householders. Under this
duty, householders are required to take reasonable measures to
ensure housesehold waste produced on their property is passed on
to an authorised person. If waste is fly tipped or disposed of in some
other unlawful way and the waste is traced back to a particular
household, the householders could be fined up to £5000.

There is a minimum charge of  £60 for up to one ton of waste sent to
a recycling centre and or landfill.
Certain types of waste incur an environmental charge when disposed
of by a commercial concern. These include fridges,freezers,
televisions, computer equipment, paint, florescent tubes, batteries
etc. Town or Country indicate where there is a charge on the quote.
What do we have to clear ourselves?

As little or as much as you WANT to. We can remove everything
(including clothing and personal items) if that makes the job less onerous
for you. Call us in early and let our experience advise you, especially
about the legal aspects of disposing of items.

It is our policy that a partner has total involvement with all aspects of
a deceased estate clearance.
Why do you prefer to view before quoting?

Because we don't want to put the onus on you to get the following
details right and then if you make a mistake perhaps use it as reason for
increasing the fee -  as some of our competitors do.

The type and size of property (i.e. terraced, semi - detached, detached,
mansion, block of flats, residential accommodation etc.)

Number of halls, dining or reception rooms, bedrooms, bathrooms etc.   
Any lofts, sheds, garages or outbuildings and their contents

COMPLETE  and ACCURATE details of all the following:
1)  any big, unusual, heavy or awkward pieces of furniture or contents
(pianos etc.)
2)  household appliances which need disconnecting (washers, cookers
3)  items of furniture that need dismantling.
4)  fixtures and fittings which need removal (carpets, curtains etc.)
5)  harmful substances or contents (hypodermic needles, asbestos
chemicals, oil, bleach, etc
6)  any verminous waste or decaying food.
7)  any items requiring specialist recycling - fridges, freezers, TVs
monitors, batteries, neon lighting, paint, etc  
8)  pieces of furniture or contents (including fixtures and fittings) which
need to stay
9)  any cleaning that is required
0)  parking and access to the property and any entrance restrictions

WE do not need to have clauses making the Client fully responsible for
ensuring all information is correct and that no information is knowingly or
otherwise withheld and then penalising the client if they get it wrong.
What happens if there is excess waste left over?

We consider this a strange question! Why would we not remove
everything as agreed. BUT one of our competitors answers like this -
" any excess waste left over once the van is full will be placed by us in a
skip arranged for you free of charge but paying for the skip hire and any
permit that may be necessary is your responsibility".   
Surely this is an
added extra.  
WE quote for the total job and that quote is set - we don't do added
extras. We don't have excess waste.
Is there another way to deal with items of value?

Auction houses limit what they will accept and will be choosy.
This means that it is not unusual for an Auction House and a House
Clearance concern to both be involved in a property clearance.

We regularly recommend, based on experience, that the best option
for some items is auction.  In this case we will charge for
transporting the items to the Auction house.  The Auction House will
send the funds directly to you. We charge to clear the rest
A clearance can work in one of three ways.

The items have no value and we charge to clear including tipping fees.

Some of the items have a good value and we advise how to maximise that
value, with the money coming directly to you. We charge to clear the rest.

Some of the items have a modest value but our many contacts have a need for them and
then we reduce the clearance charge by the value or completely if appropriate.
Our House Clearance service covers Rubbish Clearance, and Domestic Cleaning service for Residential, Flat, Bed sit, Residential Apartment, Sheltered
Accommodation, Garage Junk Clearance, Garden shed rubbish removal, Loft, attic, Mansion , Country House, school, church, government building,
council buildings etc.
Our offices in York, Boroughbridge, Thirsk, Malton, Selby, Tadcaster, Market Weighton, Easingwold, Pocklington, Boston Spa, Stamford Bridge.
North Yorkshire, organise factory contents clearance, contents removal, factory waste removal, and other forms of commercial contents clearance.
We clear an office or offices, warehouse or warehouses, shop or shops, schools or council and government buildings.
We conduct house clearances and clear the contents from properties in York, Boroughbridge, Thirsk, Malton, Selby, Tadcaster, Market Weighton,
Easingwold, Pocklington, Boston Spa, Stamford Bridge. North Yorkshire. We are specialists in house clearance, contents clearance, contents
disposal. and clearing houses.
We are a local house clearance company based in York, Boroughbridge, Thirsk, Malton, Selby, Tadcaster, Market Weighton, Easingwold,
Pocklington, Boston Spa, Stamford Bridge.    We specialise in residential and commercial property contents clearance.
We are experts in end of tenancy clearance, clearing a house for probate, end of lease contents removal, or emptying a vacant property. We take
away contents or do waste claerance. We dispose of waste, jettison junk, purge properties of their contents, and discard unwanted items. When
clients want removal or scrapping or purging we remove, scrap or purge.  Deceased estates and probate valuation or house contents valuing a
Town or Country are experts in shop, office, factory and warehouse contents clearance and in removing or clearing rubbish or junk or waste for
landlords, tenants, auctioneers, administrators etc.

Unit 11, Home Farm
Wighill Park
Featherbed Lane
LS24 8BN
0800 988 3209
(Free from landline, chargeable from mobile)
(please allow up to 15 seconds for connection)

alternative Mobile 07788 829861

Town or Country
HQ Address

Unit 11, Home Farm
Wighill Park
Featherbed Lane
LS24 8BN

alternative Mobile 07788 829861